Warranty & Support

We Care about our customers! We take all claims for our products as seriously as our drive to provide sustainable products. If your issue cannot be resolved through one of our resources available here, we can help.

C.R. Plastics Products Warranty

If you have been referred directly to C.R. Plastics by your Point of Purchase (retailer, online storefront) to submit a claim, please fill out and submit the form below.

Please allow for up to 1-2 business days to respond to your claim with a case number and more information.

Please select one of the following. Are you a:(Required)

Retail Partner / Dealer

Customer

Your Name(Required)

Email Address(Required)

Phone Number(Required)

Invoice/Receipt Number

(found at the top right of invoice/receipt)

Name of Retailer(Required)

Product SKU(Required)

Production Date

Shipping Address(Required)

Street Address City State / Province / Region ZIP / Postal Code Country

Product Colour(Required)

Quantity Claiming(Required)

Please specify other colour?

Description of Problem or Request(Required)

Please enter your order confirmation and any other relevant information. The more information that you are able to provide, the faster we can process your request. Missing information may delay our response time.

Is this product being used commercially or residential?(Required)

Commercial

Residential

Take a picture of the entire product(Required)

Drop files here or

Accepted file types: jpeg, jpg, png, pdf, Max. file size: 10 MB.

Take a picture of the affected area and each product being claimed(Required)

Drop files here or

Accepted file types: jpeg, jpg, png, pdf, Max. file size: 10 MB.

Other Attachments

Please attach proof of purchase, photos of claim, etc.

Drop files here or

Accepted file types: jpeg, jpg, png, pdf, Max. file size: 5 MB.

Phone

This field is for validation purposes and should be left unchanged.

Warranty & Support

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